Guarantee period
The guarantee period lasts for 12 months. It starts 3 months after your property goes live. The first three months are used to implement your property with tour operators and to optimise the results and ranking in search engines. The guarantee period expires automatically.

Comparison period
We use exactly the same data, one year prior to the guarantee period, for comparison purposes.

Compared turnover
The turnover to be compared is the gross rental turnover (excl. VAT).

Contract period
The initial contract period is 15 months. Are you satisfied? Then the contract continues tacitly. If you are not satisfied, you have two months' notice.

Proof
Do you rent yourself? We ask you to provide a copy of your income tax return for the same period, one year prior to the guarantee period. Does another rental organisation rent to you? Then we ask you to provide rental accounts for the same period, one year before the guarantee period.

At the end of the guarantee period, when we proceed with settlement or crediting, the above must be confirmed by means of an income tax return or annual accounts.

Calculation
Settlement takes place at the end of the guarantee period. We do this once every quarter. These are 15 January, 15 April, 15 July and 15 October.

Credit amount
If we have not been able to realise the target return, you will be refunded the commission amount (excluding other costs such as monthly contributions and management fees) of the guarantee period.

Property availability
Only if your home is fully available during the guarantee period (own use is included), the rental guarantee will apply.

Crisis
If a national and/or local crisis (such as corona) occurs, the guarantee scheme will lapse.